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REFURBISHED

What does refurbished mean? 

Someone has ordered the wrong box, for example, and sends it back. The badassBox is checked, cleaned, parts such as the lid may be replaced and the box is tested. Then you can buy it here and you save a bit of money.

Why are we doing this?

Because we are not fans of simply throwing away returns, as is often the case in other companies.

Small print

The following items are used, but have been individually refurbished, tested and are fully functional. Signs of use may be present.
We only sell to private customers (end customers) subject to availability (subject to prior sale). The scope of delivery corresponds to that of the new product, but without battery and in a different packaging.

For these items too, you have a legal right to a warranty. However, our money-back guarantee only applies to new goods.

ATTENTION

The badassBox may not be operated in road traffic or within the scope of the German StVO. Use is only permitted on private property. Before using the badassBox, check whether and how its use is permitted in your area.

Fitting the badassBox may invalidate the bike's warranty. Use of the badassBox is at your own risk and peril.
We, the manufacturer, accept no liability for damage to objects and/or persons caused by improper use of the badassBox and/or accessories.

FIRMWARE-UPDATES

Despite all the claims by manufacturers and workshops, firmware updates and upgrades for e-bikes are also gateways to features that could take away or restrict your choice of tuning.

We therefore recommend that you do not carry out any updates or upgrades to the motor firmware or have them carried out, for example by a bike service center, in order to retain the option of tuning.

An e-bike that works probably does not need an update.

SERVICE & SUPPORT

Do you have any questions? We are happy to help and usually respond on the same working day.
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MONEY BACK GUARANTEE

As a private customer, you can return your order within one month and receive a full refund of the purchase price including shipping costs.
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