Payment methods and Shipping

Fair and easy shipping costs

We ship your order Monday to Friday, if you pay by PayPal often on the same day, as a package with tracking number from Germany via DHL. You will receive the tracking number automatically by e-mail after shipping.

cost overview

Germany: EUR 4.90 incl. VAT EUR 4,78 incl. reduced tax (incl. islands, without Helgoland and Büsingen)
Europe: EUR 8,90 incl. VAT EUR 8,68 incl. reduced tax#
International: EUR 10,84 excl. tax
We also deliver to DHL Packstations!

Notes & exceptions

We deliver all over the world, with the following exceptions: USA incl. foreign territories and France (prohibited by law)
For deliveries to Australia, New Zealand, USA, Canada or France please order from our official distributor

eBikes Parts and Accessories (Australien)

A personal pickup is not possible. We do not have a shop.

Delivery times

Germany: 1–2 business days
Belgium, Denmark, Great Britain,
Netherlands, Austria: 2–4 business days
Sweden, Spain: 3–5 business days
Switzerland: 3–7 business days
Finland: 4–7 business days
Norway: 7–9 business days
Europe: 2–14 business days
Iceland: 2–4 weeks
Réunion: 4–7 weeks

Payment methods

The following payment methods are available:
Prepayment (Bank transfer)
You will receive the necessary data after the order in the confirmation mail. Please note that bank transfers inside the EU may take up to 3 working days and significantly longer from outside.
 You will be redirected to PayPal for payment. After payment we get the amount credited directly, and can send your order as soon as possible.
Credit cards 
The payment will be processed via PayPal, for this you will be forwarded to PayPal. You do not need a PayPal account.
All payment methods are of course free of charge on our part

Minimum order

There is no minimum order value, no matter what payment method, no matter to which destination. This is what we call customer-friendly.